Serendipity Spa & Salon

The studio occupies the third floor of a building on Kanawha Boulevard, its large windows offering views of the river. Inside, the space is wheelchair accessible, with treatments taking place in a bright, open area. Serendipity Spa & Salon specializes in head spa services, with several reviewers mentioning the thoroughness of their scalp treatments. Going by the reviews, clients appreciate the caring presence of the staff during the massage portion of the service. The salon's policy of listening to client concerns seems to translate into personalized attention, with multiple visitors noting the time taken to address individual needs. The establishment maintains strict policies regarding cancellations and punctuality, reflecting their commitment to scheduling efficiency.